At sales outlets
You can do more than buy tickets for immediate travel at BVG sales outlets: find out about season tickets, obtain information, get help planning your journey and much more. We are always happy to help and look forward to seeing you. In addition, over 330 private outlets (kiosks and station shops) across the city sell tickets for our services.
Find a sales outlet
Looking for a sales outlet near you? Simply enter your address in the box below. The following page will display a section of the city map with nearby sales outlets.
BVG customer centres
| U-Bahnhof | Monday - Friday | Saturday | Sunday |
|---|---|---|---|
| Holzmarktstraße 15, customer centre | Mo-We. 9:30-17:00/ Th. 9:30-17:45/ Fr. 9:30-14:00 | closed | closed |
| Alexanderplatz U2, U5, U8, customer centre, steerage U8 | 06:30-21:30 | 10:00-18:00 | 10:00-18:00 |
| Hermannplatz U8, U7, service point foyer U8 | 06:30-20:30 | 10:00-18:00 | closed |
| Köpenick 63, 62, 68, X69, 164, 26, customer centre S Köpenick, Elcknerplatz 1 | 06:30-20:30 | 10:00-18:00 | closed |
| Marzahn M6, 16, 154, 192, 195, 291, 191, customer centre bus station / S Marzahn | 06:30-20:30 | closed | closed |
| Rathaus Spandau U7, customer centre foyer direction Münsinger Straße | 06:30-20:30 | closed | closed |
| Rathaus Steglitz U9, Customer center in the shopping center "Das Schloss" | 08:30-20:00 | 08:30-20:00 | closed |
| U Zoologischer Garten direction Vinetastraße U2, U9, customer centre, foyer direction Hardenbergstraße | 06:30-21:30 | 10:00-18:00 | 10:00-18:00 |
| Wittenbergplatz U3, U1, U2, service point foyer | 06:30-20:30 | closed | closed |
| U Alexanderplatz / steerage U8, U2, U5, kiosk exit U2 | 06:30-21.30 | 10:00-18:00 | 10:00-18:00 |
| At subway station Alt-Tegel, service office – with abonnement-service – Berliner Strasse | 10:00-18:00 | closed | closed |
| metro station Frankfurter Allee, travel market - in the front hall, direction: U5 Hönow | 04:00-21:30 | 06:00-21:30 | 06:00-21:30 |
| metro station Leopoldplatz, travel market - on platform II , direction: Alt-Tegel | 05:00-23:00 | 08:00-23:00 | 10:00-20:00 |
| U Ernst-Reuter-Platz U2, kiosk at platform direction Pankow | closed | closed | closed |
| U Fehrbelliner Platz U3, U7, Travel Service Point foyer direction Hohenzollerndamm | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Frankfurter Allee U5, Travel Service Point foyer direction Möllendorffstraße | 06.00 - 21.00 | 08.00 - 21.00 | 09.00 - 21.00 |
| U Görlitzer Bahnhof U1, kiosk at the entry | 05.00 - 22.00 | 05.00 - 24.00 | 05.00 - 24.00 |
| U Hallesches Tor U1, U6, kiosk rondell zwischen U1 und U6 | 05.00 - 24.00 | 06.30 - 23.00 | 08.00 - 24.00 |
| U Hellersdorf U5, Travel Service Point at platform | Mo.-Th. 05:00-21:00/Fr. 05:00-22:00 | 08.00 - 22.00 | 08.00 - 21.00 |
| U Hermannplatz U8, U7, kiosk platform U8 | 05:00-20:00 | 05:00-20:00 | 06:00-20:00 |
| U Holzhauser Str. U6, kiosk at steerage | 04.45 - 20.00 | 08.00 - 18.00 | 08.00 - 19.00 |
| U Jakob-Kaiser-Platz U7, Travel Service Point at steerage | 06.00 - 21.00 | 10.00 - 19.45 | 10.00 - 18.45 |
| U Johannisthaler Chaussee U7, Travel Service Point at platform | 04:00-20:30 | 06:00 - 20:30 | 06:30 - 19:30 |
| U Kaulsdorf Nord U5, Travel Service Point steerage Hellersdorfer Straße | 09.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Kleistpark U7, kiosk at platform | 05.00 - 22.00 | 07.00 - 22.00 | 08.00 - 22.00 |
| U Kottbusser Tor U8, U1, Travel Service Point steerage | 06:00 - 23:00 | 07:00 - 24:00 | 08:00 - 23:00 |
| U Krumme Lanke U3, kiosk at foyer | 05.00 - 18.30 | 09.00 - 16.00 | 09.00 - 16.00 |
| U Lichtenberg U5, Travel Service Point foyer direction Einbecker Straße | 04:30-21:00 | 05:30 - 20:30 | 07:00 - 19:30 |
| U Mehringdamm U7, U6, kiosk foyer direction Yorckstr./Gneisenaustraße | 06.00 - 20.00 | 06.00 - 18.00 | 06.00 - 18.00 |
| U Möckernbrücke U7, U1, Travel Service Point foyer direction Hallesches Ufer | 06.00 - 20.00 | 10.00 - 18.30 | 10.00 - 18.30 |
| U Neukölln U7, Travel Service Point foyer direction Emser Straße | 13.40 - 21.00 | 13.40 - 21.00 | 13.40 - 21.00 |
| U Nollendorfplatz U1, U2, U3, U4, kiosk foyer | 04:00-19:30 | 06:00 - 19:00 | 06:00-19:00 |
| U Osloer Str. U8, U9, Travel Service Point foyer direction der Schwedenstraße | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Pankow U2, Travel Service Point foyer | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Rathaus Neukölln U7, kiosk at the platform | 05.00 - 19.00 | 09.00 - 16.00 | 09.00 - 16.00 |
| U Rathaus Spandau U7, Travel Service Point foyer direction Spandau | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Richard-Wagner-Platz U7, kiosk foyer direction Otto-Suhr-Allee | 05.00 - 19.30 | 08.00 - 18.00 | 08.00 - 19.30 |
| U Rosenthaler Platz U8, kiosk foyer | closed | closed | closed |
| U Rudow U7, Travel Service Point foyer direction Großziethener Straße | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Ruhleben U2, kiosk foyer | 05.00 – 19.00 | 07.00 – 19.00 | 08.00 - 16.00 |
| U Schloßstr. U9, Travel Service Point foyer exit Schildhornstraße | 05.00 - 20.00 | 06.30 - 19.00 | 06.30 - 19.00 |
| U Tierpark U5, kiosk foyer direction Erich-Kurz-Straße | 05.00 - 19.00 | 05.00 - 18.00 | closed |
| U Walther-Schreiber-Platz U9, Travel Service Point foyer direction Rathaus Steglitz | 06.00 - 21.00 | 09.00 - 21.00 | 09.00 - 21.00 |
| U Warschauer Str.U1 kiosk at foyer | 05:30-21:00 | 06:00 - 21:00 | 08:00 - 21:00 |
| U Wilmersdorfer Str. U7 Travel Service Point foyer direction Kantstraße | 06.00 - 22.00 | 06.00 - 22.00 | 08.00 - 22.00 |
| U Wittenbergplatz U1, U2, U3, kiosk foyer | 05.00 - 20.30 | 06.00 - 20.30 | 07.00 - 20.30 |
| U Zoologischer Garten direction Ruhleben U2, U9, Travel Service Point foyer direction Hardenbergstraße | 05.30 – 23.00 | 06.00 – 24.00 | 08.00 - 24.00 |